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LumenForge: Terms of Service (v2.6)

1. AI-Specific Disclaimers & Limitations
No Grade Guarantee:While LumenForge is grounded in the 2026 Key Stage 2 Frameworks and White Rose Maths v3.0, the company does not guarantee specific exam results or national curriculum levels.
Socratic Logic Disclosure:Users acknowledge that LumenForge uses a "Hint-First" Socratic method. The AI is programmed to withhold direct answers to foster cognitive development and will instead provide pedagogical scaffolding.
Not a Substitute for Human Instruction:This tool is an augmentation of classroom teaching and is not a replacement for a qualified teacher or the statutory "Engagement Model" required for high-need pupils.
2. 2026 "Sovereign" Data & Privacy Standards
How we handle AI training data:LumenForge is designed toward the DfE's generative AI product safety expectations. LumenForge doesn't use pupil work, teacher feedback or user-generated data to train models.
NCA Portal Compatibility:Users are responsible for verifying the accuracy of any XML data exported for the National Curriculum Assessments (NCA) Portal before final submission to the Standards and Testing Agency (STA).
3. Safeguarding & Crisis Protocol
Emergency Signposting:LumenForge is an educational tool, not a mental health service. It is not equipped to provide crisis counseling or psychological support.
Automated Escalation:By using the service, Schools and Parents acknowledge that the system utilizes Tiered Response Actions. If the AI detects keywords associated with severe distress or safeguarding risks, the conversation is flagged and recorded for review on the teacher dashboard. Email alerts to a school's Designated Safeguarding Lead (DSL) are in development. LumenForge does not replace a school's own safeguarding procedures.
4. Parental Consent & Minor Usage
Active Opt-In:Usage by individuals under the age of 18 requires verified parental or institutional consent.
Identity Verification:Schools utilizing the "Foundry Scholars" tier must ensure that pupil data uploaded adheres to their internal Data Protection Impact Assessment (DPIA) and the DfE's 2026 privacy guidelines.